Service Delivery Manager to Krakow, Poland
- Posted 03 April 2025
- LocationKraków
- Discipline IT
- Reference45192
Job description
Service Delivery Manager
Are you an experienced Service Delivery Manager looking for your next big challenge? Join a world-leading organization at the forefront of IT & Tech services, where your expertise will drive innovation, efficiency, and excellence. This is your chance to work in the e-mobility field, with cutting-edge technologies, collaborate with top industry professionals, and make a real impact in a dynamic and fast-paced environment.
Responsibilities
- Support QA Pre-Sales – Analyze customer needs, assess project feasibility, and provide expert recommendations.
- Lead Automation & Performance Demos – Showcase best practices, tools, and strategies.
- Drive Success Stories – Share internal and external case studies to demonstrate value.
- Contribute to Marketing Campaigns – Strengthen brand presence through mindshare and best practices.
- Oversee Test Automation PoC Implementation – Define scopes, implement PoCs, and present benefits.
- Ensure Service Excellence – Manage pipeline, capacity, and service health reporting.
- Maintain Quality & Compliance – Oversee dashboards, delivery reviews, and centralized standards.
- Foster Knowledge Sharing – Drive interactive knowledge management and strategy alignment.
Skills and Experience
- 12–15 years of experience in IT Service Delivery & QA.
- TOSCA certification and strong technical expertise.
- Proven skills in Service & Delivery Management, including pipeline handling and service health monitoring.
- Experience with automation, performance testing, and QA best practices.
- Strong analytical, leadership, and stakeholder management skills.
We Offer
- Be part of a global powerhouse – Work with a leading multinational organization that values innovation and expertise.
- Grow your career – Enjoy clear career progression, professional development, and training opportunities, including language courses.
- Work in an open-minded environment – Collaborate with diverse teams in a dynamic, supportive culture.
- Enjoy extensive benefits – Including a Multisport Card, Lux Med medical care (dental included), life insurance, and cafeteria benefits.
IT Jobs Worldwide
IT Jobs Worldwide is a professional recruitment company that focuses on connecting IT talents with the most exciting vacancies worldwide. We specialize in specific IT areas including Java, PHP, .NET, Python, JavaScript, Swift, Objective-C, Kotlin, Dart, QA and Testing, Data and BI, and Infrastructure.
IT Jobs Worldwide is part of the Worldwiders brands, with more than 60 colleagues all over Europe. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. With over 300 clients in over 30 countries, our recruitment solutions are tailormade and set up to add value that benefits the matchmaking process.